Return & Exchange Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Order Inquiries & Return Procedure

Email us at support@crislash.com. No return/exchanges will be considered more than 30 days after shipment was delivered. 

Allow 2 weeks for us to process your return once we receive your returned items.

Returns and Exchanges may only be processed if the product was defective or damaged. We are not held liable for the misuse of any of our products. 

Cancelling an Order

If you would like to cancel or change an order that you've just placed, please email us as soon as possible. We will try to accommodate your request; however, orders for items that have already been shipped cannot be cancelled.